At Gamekart, we strive to ensure our customers have a smooth and satisfying shopping experience. If you’re not completely satisfied with your purchase, we offer a clear and straightforward Refund and Returns Policy. Please read through our policy to understand the terms and process.

1. Eligibility for Returns

We accept returns and exchanges on digital products (like game keys, subscriptions, and gift cards) under the following conditions:

  • Incorrect Product: If you receive a product that differs from what was ordered.
  • Defective Product: If a digital product (game key, subscription, etc.) does not work or has technical issues that cannot be resolved.
  • Non-activation: If your subscription or game key fails to activate or is invalid.

Note: We do not accept returns or exchanges for digital products once they have been successfully activated or used.

2. Non-Eligibility for Returns

We do not accept returns or exchanges under the following circumstances:

  • Products that have been used, activated, or redeemed.
  • Change of mind or user error.
  • Incorrect input or mistakes made during the checkout process.
  • Digital products after the activation code has been delivered and used.

3. Return and Refund Process

If you meet the eligibility requirements for a return or refund, please follow these steps:

  1. Contact Us: Reach out to our customer support team within 7 days of receiving your product to initiate the return process. You can contact us via email at sales@gamekart.in or on WhatsApp at +91 8847080653.
  2. Provide Proof: Share the order details, a description of the issue, and any relevant screenshots or information that will help us assess the return.
  3. Review and Approval: Our team will review your return request and provide you with instructions for the next steps. If approved, we will process the return or refund.
  4. Refund Processing: If your return is approved, we will process the refund within 7-10 business days after receiving the returned product or confirming the issue.

4. Refund Methods

Refunds will be issued to the original payment method. Please note that it may take a few days for the refund to reflect in your account, depending on your payment provider.

5. Damaged or Defective Products

If the product you received is damaged or defective, please contact us immediately. We will offer you either a replacement or a full refund, depending on the circumstances.

6. Cancellation Policy

  • You may cancel your order within 24 hours of purchase if the product has not been activated or processed.
  • Once a digital product has been processed, activated, or delivered, cancellations are no longer possible.

7. Customer Support

If you have any questions or concerns regarding your order or our Refund and Returns Policy, don’t hesitate to reach out to our customer support team at:

We want you to be happy with your purchase at Gamekart. If you’re not fully satisfied, please let us know, and we will do our best to resolve any issues. Thank you for choosing Gamekart—where gamers shop!